Question 1

What is the difference between wellness PT and regular PT?

Accepted Answer

Regular Physical Therapy: focuses on diagnosing and treating injuries or medical conditions that limit your movement, strength, or ability to function. It’s often recommended after an injury, surgery, or for chronic pain. The goal is to reduce pain, restore function, and help you recover as fully as possible.
Example:
 • Recovering from a knee injury so you can walk without pain.
 • Rebuilding strength and mobility after surgery.
 • Improving posture and alignment to manage chronic back pain.

Wellness Physical Therapy: is for anyone who wants to improve how their body feels, moves, or performs—not because of an injury, but to prevent problems or optimize overall health. It’s about taking your body to the next level, whether you want to stay active, prevent injury, or enhance your fitness and mobility.
Example:
 • Creating a personalized stretching and strengthening plan to prevent pain while working at a desk all day.
 • Massage
 • Fine-tuning your movement patterns to improve performance in sports or daily activities while respecting past injuries so you stay feeling good.
 • Your traditional insurance won't pay for more, but you still have goals you want help meeting.

Question 2

Does PT at home actually work?

Accepted Answer

Yes, and in some cases, better than going to a clinic. By being in your daily environment, your PT is highly customized to what’s available to you and not dependent on fancy equipment you won’t have access to long-term. This means you get sustainable tools to feel good even when we're apart.

Question 3

What's the difference between traditional insurance-based PT in a clinic and what you offer?

Question 4

Do I need a prescription or referral from my doctor?

Accepted Answer

Nope. California law allows me to see you for formal PT services for 12 visits or 45 days, whichever comes first, without a doctor’s prescription. After that, your doctor would need to sign off on your PT plan of care  and that signature would need to correlate with an in-person visit with your doctor.
If you already have a doctor's order, yay! That means we don't have to follow the 12 visits or 45 day rule.
If you want to be seen for wellness PT services, you don't need anything from your doctor and we can work together as long as we want :)

*PT Plan of care: a written layout I provide of what our plan is for your PT treatment

Question 5

How can I prepare for a visit?

Accepted Answer

Get your mind right! To get the most out of every visit you'll need your brain. I come with a lot of knowledge, but no one knows what it's like to live your life and be in your body but you. I expect collaboration, which means thinking! So, whatever you do to get your mind right- do that :)

For the first visit, we will start with a conversation to better guide the tests and assessments to be completed, so a comfortable place to talk is ideal. If you have any equipment you would like guidance on using (resistance bands, weights, etc.) also have those readily available.

If I'm coming to you: Prepare a space that gives room for a massage table and to do exercises/movements.

If you're doing telehealth: Make sure you are set-up to prop your phone, tablet, or computer up so you can do various movements in a way I can see you and when needed you can see me too. Ensure you have ample space to move. Otherwise, do the typical internet, device/app checks to make sure everything is working so we can get to gettin!

Question 6

Do you take insurance

Accepted Answer

Not exactly , but that doesn’t necessarily mean you can’t use your insurance benefits. I’ll explain…

First, I do accept HSA (health spending account) and FSA (flex spending account) for payment.

However, Britta Jones Physical Therapy is an “out-of-network” or "non-participating" provider and I don’t directly take insurance. So, what happens when you see me, is you pay upfront, but after each visit I provide you with a document called a superbill, which you can submit to your insurance for out-of-network coverage. A lot of people are intimidated by this process, but I recommend using an amazing a cost effective service which makes getting paid by your insurance quick and easy- check out Reimbursify.(https://reimbursify.com/individual-page/)

Question 7

Why aren’t you “in-network” with my health insurance plan?

Accepted Answer

Being an “out-of-network” provider gives me the freedom to work with you as a whole person as opposed to an insurance code. Ultimately, this means you get the complete, customized care you need so you can achieve your goals and feel good long-term.

Question 8

How do I know what my out-of-network coverage is?

Accepted Answer

Contact your health insurance company to check your benefits. You can use this benefits check worksheet (https://docs.google.com/document/d/1jXB7ZBYigtF0agizHvUJtss0RFNWtKEXUHbG47nDr7w/edit?usp=sharing)to guide you. If you don't understand all the insurance jargon you can use this glossary (https://www.healthcare.gov/glossary/)to decode the different terms :)

If that feels a bit overwhelming, you can call your insurance company, or contact us. We'll help explain, to the best of our knowledge, based on common insurance practices. We can also provide you with some tips on how to navigate that system. Be aware, your insurance company is the one that has the hard-core info.

Question 9

What are your prices?

Accepted Answer

Evaluation or 1 visit: $200
6 visit package: $190/visit = $1140
10 visit package: $180/visit = $1800
15 visit package: $170/visit = $2550

Visits are typically 55min.

If you're looking for wellness PT and are interested in visits less than 55min, contact me and I can give some additional options.

You've got questions? I've got answers!

Let's get you moving?